Reliance Two Wheeler Policy

Two Wheeler Insurance FAQ

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Personal Accident Bundle Cover

Why do I need to insure my vehicle?

What are the types of two-wheeler insurance in India?

What are the different types of vehicles that can be insured online?

What are the documents required to buy a policy online?

What are the benefits of buying two wheeler insurance online?

Can I renew my motor policy online?

My policy has expired. How can I renew it in case of break-in of my policy?

Once the inspection request is raised online, how long does it take to get the policy?

What is a No-Claim Bonus (NCB)?

Is my NCB transferable?

What is the rate at which NCB is transferred?

In case I change my job and location, what happens to my policy?

How do I get a copy of my policy online? Will the printout of the softcopy serve as the original document?

What is an endorsement? What is premium and non-premium bearing endorsement?

What are the changes I can make in my policy? How do I send that for endorsement?

What risks are covered under Reliance Motor Insurance policy?

What risks are not covered under Reliance Motor Insurance Policy?

What is Third-Party Liability Cover? Is it part of my policy?

What is Personal Accident Insurance cover?

In what scenarios can I make a Personal Accident claim?

What is the Total Cover?

What is IDV and how is it calculated?

What are electrical and non-electrical accessories? How do you calculate their value?

What do you mean by Add-On Cover?

What is a Voluntary Deductible?

What is Nil Depreciation?

If I buy new accessories for my vehicle during policy tenure, can I get them insured in the middle of the insurance policy term?

Which factors will affect / reduce my two wheeler insurance premium?

What are the different modes of payment accepted online? Are there different schemes?

How do I register my claim?

What documents are required to file a claim?

When should I report to the police?

What to do if my two-wheeler is stolen?

What is cashless and non-cashless / reimbursement claim?

Can I choose not to claim if the damage is minimal? What do I gain out of it?

How can I cancel my claim?

Where can I view the list of cashless garages in my city?

What do you mean by Constructive Total Loss?

If I lodge my claim after the policy expires for the event that occurred during the policy term, will the claim be valid?

Urgent notice - As per IRDAI, two wheeler insurance premiums are expected to rise soon. Hurry! Renew today and avoid paying additional costs later.

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Is speed your need? Come to us and you can ride away with a quick and easy-to-get policy for your two wheeler. With the Reliance Two-Wheeler Insurance, your pride and joy is covered and that too with excellent service.

This is apart from the benefits we offer with the policy:

To renew existing Reliance Two wheeler Insurance policy click here

Take a free quick quote using our two wheeler insurance calculator to compare two wheeler insurance with other insurers

Get your quick quote now or call us on 1800 3009 (Toll free). Read on to know more about the 2 wheeler insurance policy

Firstly, the Motor Vehicles Act 1988 makes to mandatory for all vehicle owners to have a valid insurance policy.

That apart, you should get your vehicle insured because it saves you from any financial loss caused due to accidents, damage or theft of your vehicle. Additionally, insurance covers the safety of the co-passengers, someone else's property and pedestrians too.

Well, there are two types of two-wheeler insurance: 'Third-Party Insurance' and 'Comprehensive Insurance'.

Third-party insurance protects you against losses, which occur due to bodily injury or death to a third party or any damage to that person’s property. It is mandatory, by law, to have third-party insurance.

Comprehensive insurance, on the other hand, protects you against losses caused to you, your co-passengers and your vehicle in addition to third-party coverage.

Only private vehicles, be it two-wheeler or four-wheeler, can be insured online.

Zero documentation is required to buy a motor insurance policy online. This makes things really simple.
However, you will have to provide details like:

Registration number
Engine number
Chassis number
Previous policy number (if you have any)
Vehicle manufacturing date (mm/yy)
Date and city of purchase
You contact details (address, phone no and email id)
You should also have a copy of your vehicle’s RC book.

The biggest benefit an online platform offers you is the ability to make any purchase decision in a simple and convenient manner. Since most insurance companies now offer this service, it is very easy to compare costs and features of all the policies. You can even calculate your premium online and get a clear picture of the kind of expenses involved in buying your insurance plan. Payments also become easier via Net Banking and Credit Card.

Apart from all this, online insurance portals offer facilities like renewal reminders and tracking, which make your life a lot easier.

Yes, you can!
All you have to do is enter Policy No./ Cover No. and Engine Number and you can renew the policy online

If your policy has expired, you can renew the policy by making payment online. Your Inspection ID will be generated and post satisfactory inspection and recommendation by surveyor your policy will be issued. Note this is only for Private Car & Two Wheeler and not for Third Party Liability Insurance

Once a request is raised in, the inspection takes place within 48 hours. A successful inspection is followed by an online recommendation made to you, by the surveyor. Within the 48 hours following that recommendation, you will have to log-in to the website and convert your policy.

Failing to convert your policy within that time frame means that you have to go through the entire process again.

If you’ve not claimed anything on your policy in the previous term, you get a discount on your premium in following next terms. This discount is called a No-Claim Bonus.
This discount can be accumulated on a yearly basis starting from 20% at the first claim-free renewal, 25% at the second, 35% at the third, 45% at the fourth and 50% at the fifth claim free year, which is then continued for following claim-free years.

Yes, it is!
If you have accumulated NCB, at the time of renewing your existing motor insurance policy, you can transfer the NCB. This needs to be done within 90 days of your renewal due date. If you wish to change your insurance provider at the time of renewing your policy, you can enjoy your NCB discount by getting it transferred.

The NCB will be transferred to Reliance General Insurance at the same rate you are entitled to get from your previous insurance provider while renewing your policy. However, remember to provide the No-Claim Bonus certificate from your previous insurance company to ensure the transfer.

The policy remains more or less unaffected even if you move. You will, of course, need to change your contact details i.e. your new address and phone number. This can be done online or at any Reliance General Insurance branch closest to you!

Your premium might change depending on the city you’re moving to. This is simply because motor insurance rates are fixed based on the registration zone of the vehicle. All metro cities (Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi and Pune) are part of Zone A, which has a higher rate of premium than the rest of the country (Zone B). So if you’re moving from a Zone B city to a Zone A city, your premium will increase and vice versa.

Just log on to www.reliancegeneral.co.in and click on your profile. A soft copy of your policy document will be available for download. A print out of this document definitely serves as the original policy document.

An endorsement is a written proof of an agreed change in the policy, as and when the need arises. There can be two types of endorsements: premium bearing and non-premium bearing.

In a premium-bearing endorsement, you will be charged an additional premium for things like transfer of ownership, addition of LPG / CNG kit, change of RTO location etc.

In a non-premium bearing endorsement, you won't be charged anything for the changes incorporated in the policy. For example, correction in contact details, correction in name, correction in engine / chassis number, addition of hypothecation, etc.

You can make changes to your policy only in the following cases:

Either the name, registration number, engine number, chassis number or model number has to be corrected.
There is a change or correction of your address
There is a change in vehicle, RTO or registration
There is an addition of electrical / non-electrical accessories and / or addition or change of hypothecation.
There is an NCB recovery or change.

For an endorsement, you simply need to raise a service request online, by logging onto our website: www.reliancegeneral.co.in.

The policy covers damage or loss to the two-wheeler due to:

Accident
Fire
Lightening
Self-Ignition
Explosion
Theft
Riot & Strikes and / or Malicious Acts
Terrorism
Earthquake
Flood
Cyclone
Inundation
Transit by Rail, Road, Air and Elevator

Your policy can also cover a third-party entity, if the option is availed. We recommend that you opt for a Third-Party Liability Cover because it is now compulsory to be taken as per the Motor Vehicles Act. It covers third-party property damage and provides liability for the third-party in case of injury or death. Simply put, this cover offers you protection if the other party is uninsured or underinsured.

If you get a Personal Accident Cover, you will be covered against accidental death and permanent, total disablement. This policy is active anywhere in the world, whether you are driving or otherwise.
Apart from this, you can opt for any one of these add-on covers to get more comprehensive coverage:

Total Cover
Nil Depreciation

The risks that we don’t cover in this policy are as follows:

Normal wear-and-tear of the vehicle
Mechanical and electrical breakdown
Vehicle being used other than in accordance with the limitations as to use. For example, if you use your two-wheeler for remuneration purposes.
Damage to / by person driving without a valid driving license
Loss or damage caused while riding under the influence of alcohol or any other intoxicating substance
Loss or damage due to depreciation of the vehicle’s value
Consequential loss - if the original damage causes subsequent damage / loss, only the original damage will be covered.
Compulsory deductibles - a fixed amount that gets deducted at the time of the claim.

Third-Party Cover is mandatory in India. It covers you against legal liability for injury or death or property damage caused to any third party, who is not in the insurance contract in an accident.

However, this policy does not cover damages or loss caused to your own vehicle in an accident or theft. In order to have a complete coverage, you should have a Comprehensive Cover.

This is an optional cover, which protects you against accidental death and permanent total disablement. The Personal Accident cover is valid for 24x7 anywhere in the world, whether you are driving or otherwise.

Apart from this, if you want to cover the third person, then you need to buy a Personal Accident cover separately by paying an extra premium

You can claim the PA cover only if the Motor Insurance Policy:

is in your name and you are the registered owner of the vehicle.
has an owner-driver, paid-driver or unnamed passenger cover.

This is an add-on cover, which can prove beneficial if your vehicle is completely damaged in an accident or it is stolen. In this case, the total sum of the expenses paid for the vehicle insurance, registration charges and road tax is reimbursed proportionately.

IDV stands for Insured's Declared Value (IDV). This is the present market value of a vehicle.
It is calculated by adjusting the current manufacturer's listed selling price of the vehicle with depreciation percentage as listed in the table below:

Vehicle Age	% of Depreciation
> 6 months	5%
< 6 months but > 1 year	15%
< 1 year but > 2 years	20%
< 2 years but > 3 years	30%
< 3 years but > 4 years	40%
< 4 years but > 5 years	50%

Electrical accessories are any electronically powered accessories that are part of your vehicle. You can protect electrical accessories, which are not manufacturer fitted, by paying an extra premium of 4% on the value of the item. The value of the item is as stated by you i.e. the insured.

Non-electrical accessories include anything from foot rests to seat covers, which are not manufacturer fitted. Protection for these can be achieved by paying an extra premium on the invoice value.

Add-on covers literally add extra protection and cover benefits to your policy. They help to customise your policy based on your requirements.
You can opt for any one of these add-on covers to get more comprehensive coverage:

Total Cover
Nil Depreciation
Voluntary Deductible

Voluntary deductible is an amount that you agree to pay towards a claim before the insurance company picks up the balance. It is a fixed and minimum amount that you declare to pay when you make a claim. This amount is inversely proportional to your premium. The higher your Voluntary Deductible amount, the lower is your premium.

For example, if your claim amount is Rs. 20,000 and the voluntary deductible is Rs. 3,000 then you have to bear the first Rs. 3,000 and the claim will be worth Rs.17,000.

Your deductible amount will differ as per the Cubic Capacity (CC) of your vehicle.as mentioned in pvt car
You may also opt for a higher deductible over and above the compulsory deductible (GR-40) amount. In this case, we will award you with a suitable discount based on the following table.as mentioned in pvt car

Voluntary Deductible Amount	Discount
Rs, 500	5% on the OD premium * of the vehicle, subject to a maximum of Rs. 50/-
Rs. 750	10% on the OD premium of the vehicle, subject to a maximum of Rs. 75/-
Rs. 1000	15% on the OD premium of the vehicle, subject to a maximum of Rs. 125/-
Rs. 1500	20% on the OD premium of the vehicle, subject to a maximum of Rs. 200/-
Rs. 3000	25% on the OD premium of the vehicle, subject to a maximum of Rs. 250/-

*Own Damage premium

This add-on cover entitles you to get 100% repayment on the depreciated parts (other than tyres and tubes) at the time of claim settlement. You can opt for a Nil Depreciation Cover when you get a new car insured or at any subsequent renewal, so if you haven't got one right now, you should probably consider it!

By paying a minimal, additional charge on your premium, you can benefit in the following ways:

Avail repairing costs of fiber glass, rubber, tyres, batteries, air bags, nylon, and plastic parts

Please note that we cover only private cars and two wheelers, with a maximum of two claims in one policy period. This cover is applicable only for select make and models that are not older than two years.

Why not! You can easily get a cover for newly fitted accessories once you send us a written request, and share the complete details of the accessories. You will also need to pay an extra premium to get these insured.

Factors that affect / reduce your 2 wheeler insurance premium are:

Insured Declared Value or IDV (present market value of the vehicle)
Cubic Capacity (CC) of the vehicle
Place of registration (Zone A / Zone B)
Type of model
Age of the vehicle
Type of cover - whether you want comprehensive or third-party cover only
Add-on covers chosen by you

Online payments definitely make life easier. At Reliance General Insurance, you can pay your policy premium in following ways:

Credit Card
Netbanking
Debit Card using ATM PIN
Debit Card using 3D secure

We accept all Visa, Mastercard, American Express cards and other international credit cards.

As soon as any damage or loss occurs to the vehicle, regardless of the hour, we recommend that you call our helpline numbers immediately.

Toll Free: 1800 3009

You can also directly register your claim online. Click here to download the form.

Here’s a list of document you should keep ready while making a claim.
Accident Damages:

Completed claim form
Proof of Insurance - Policy / Cover Note copy
Copy of Registration Book
Copy of Driving License
Police Panchanama / FIR (In case of third-party property damage/ death / body injury)
Repair bills and payment receipts after the job is completed
Any other document as required by the insurer

Theft Cases:

Original Certificate/Policy Document
Original Registration Book, with Theft endorsement from concerned RTO, and tax payment receipt
Previous Insurance Details
Policy number
Insuring office / company
Period of insurance
All the sets of keys/service booklets/Warranty card
Police Panchanama / FIR and final investigation report/JMFC report
Acknowledged copy of letter address to RTO intimating theft and making vehicle "NON-USE"
Any other document as required by the insurer

You should immediately report to the nearest police station in case there is damage to any third-party property, bodily injury to third party or self, or theft of the vehicle.

You should immediately report to the police before registering any claim. A delay in reporting will affect your claim, as an insurer could deny liability.

Cashless Claim: A cashless claim is one, where physical cash does not exchange hands during the settlement of the claim. We, the insurers, will pay the repair charges of the vehicle directly to the garage.

However, this is possible only if the garage is part of our listed network of garages.

Non-Cashless / Reimbursement Claim: This type of payment or settlement occurs when you choose a garage that is not part of our network. In this case, you need to make the complete payment to the garage at the time of the repairs. Later, you can get this amount reimbursed by submitting the original bills and payment receipts to our office.

If the damage to the vehicle is minimal, it is always a good idea not to make a claim. This will help you to benefit from the No-Claim Bonus (NCB) for every claim-free year.

If you don't make any claim on your insurance policy for a few years, the NCB can reduce your premium cost to half the price. In fact, it could very well be the case that the amount you spend on small repairs occasionally is lesser than the amount you stand to lose as No-Claim Bonus.

You can cancel your claim by calling our

Toll Free: 1800 3009

Click here to find out the address of a cashless garage closest to you

If the repair cost of your vehicle (in case of an accidental loss or damage) is more than its current value, it is known as contractive total loss.

Yes!
If the event of loss or damage took place during the policy period, you will be eligible for the claim even after the policy has expired.

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Covering your vehicle for basic insurance is a must, but if you truly want to benefit from your insurance policy, you should definitely consider some of these add-on covers

Nil Depreciation Cover

With this add-on, you can easily get rid of the 'depreciation factor' of your vehicle parts. When you make a claim, a major deduction could be charged based on the age and depreciated value of the vehicle or the parts that require replacement

Availing of this extra cover will widen the scope of your cover, provide you extra security and minimise your own expenses on the vehicle considerably. What do you need to do? Just pay a little extra premium to benefit later!

As always, there are a few important things to keep in mind :

We offer coverage on rubber, nylon and plastic parts and fiber-glass components
We cover vehicles with a maximum age of 2 years
We offer a maximum of 2 claims per policy period
We can add this extra element to your policy when you get a brand new vehicle or when you renew your policy
We cover only two-wheelers under this add on cover
We will settle a claim made only for the insured vehicle and only if it is repaired by / at one of our authorised dealers or workshops
We will not grant indemnity to total loss, constructive total loss or theft claims under this add on cover

Finally, there are two major exclusions that the add-on doesn't cover :

Parts not approved under the Motor Insurance Policy
Tyres and tubes

No paperwork, instant policy

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Two Wheeler Insurance starting at Rs.3/day*

Renew your policy
instantly online without any inspection or paperwork

As part of the Optional Personal Accident cover, we provide you a cover against accidents anywhere in the world regardless of who is driving the car. Under this cover, you are insured against Accidental Death and Permanent Total Disablement. The details are as follows:

Table of Benefits	Coverage	Compensation Amount	Capital Sum Insured (Rs.)
A	Permanent Total Disablement & Death	100% of Capital Sum Insured (CSI)	500,000
B	Loss or physical separation of two limbs or loss of sight for both eyes	100% of Capital Sum Insured (CSI)	500,000
C	Loss or physical separation of one limb and loss of sight of one eye	100% of Capital Sum Insured (CSI)	500,000
D	Loss or physical separation of one limb or loss of sight of one eye	50% of Capital Sum Insured (CSI)	500,000

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