Reliance Two Wheeler Policy

​Just log on to www.reliancegeneral.co.in and click on your profile. A soft copy of your policy document will be available for download. A print out of this document definitely serves as the original policy document.

​An endorsement is a written proof of an agreed change in the policy, as and when the need arises. There can be two types of endorsements: premium bearing and non-premium bearing.

In a premium-bearing endorsement, you will be charged an additional premium for things like transfer of ownership, addition of LPG / CNG kit, change of RTO location etc.

In a non-premium bearing endorsement, you won't be charged anything for the changes incorporated in the policy. For example, correction in contact details, correction in name, correction in engine / chassis number, addition of hypothecation, etc.

​You can make changes to your policy only in the following cases:

• Either the name, registration number, engine number, chassis number or model number has to be corrected.
• There is a change or correction of your address
• There is a change in vehicle, RTO or registration
• There is an addition of electrical / non-electrical accessories and / or addition or change of hypothecation.
• There is an NCB recovery or change.

For an endorsement, you simply need to raise a service request online, by logging onto our website: www.reliancegeneral.co.in.

​The policy covers damage or loss to the two-wheeler due to:

• Accident
• Fire
• Lightening
• Self-Ignition
• Explosion
• Theft
• Riot & Strikes and / or Malicious Acts
• Terrorism
• Earthquake
• Flood
• Cyclone
• Inundation
• Transit by Rail, Road, Air and Elevator

Your policy can also cover a third-party entity, if the option is availed. We recommend that you opt for a Third-Party Liability Cover because it is now compulsory to be taken as per the Motor Vehicles Act. It covers third-party property damage and provides liability for the third-party in case of injury or death. Simply put, this cover offers you protection if the other party is uninsured or underinsured.

If you get a Personal Accident Cover, you will be covered against accidental death and permanent, total disablement. This policy is active anywhere in the world, whether you are driving or otherwise.
Apart from this, you can opt for any one of these add-on covers to get more comprehensive coverage:

• Total Cover
• Nil Depreciation

​The risks that we don’t cover in this policy are as follows:

• Normal wear-and-tear of the vehicle
• Mechanical and electrical breakdown
• Vehicle being used other than in accordance with the limitations as to use. For example, if you use your two-wheeler for remuneration purposes.
• Damage to / by person driving without a valid driving license
• Loss or damage caused while riding under the influence of alcohol or any other intoxicating substance
• Loss or damage due to depreciation of the vehicle’s value
• Consequential loss - if the original damage causes subsequent damage / loss, only the original damage will be covered.
• Compulsory deductibles - a fixed amount that gets deducted at the time of the claim.

​Third-Party Cover is mandatory in India. It covers you against legal liability for injury or death or property damage caused to any third party, who is not in the insurance contract in an accident.

However, this policy does not cover damages or loss caused to your own vehicle in an accident or theft. In order to have a complete coverage, you should have a Comprehensive Cover.

This is an optional cover, which protects you against accidental death and permanent total disablement. The Personal Accident cover is valid for 24x7 anywhere in the world, whether you are driving or otherwise.

Apart from this, if you want to cover the third person, then you need to buy a Personal Accident cover separately by paying an extra premium

​You can claim the PA cover only if the Motor Insurance Policy:

• is in your name and you are the registered owner of the vehicle.
• has an owner-driver, paid-driver or unnamed passenger cover.

​This is an add-on cover, which can prove beneficial if your vehicle is completely damaged in an accident or it is stolen. In this case, the total sum of the expenses paid for the vehicle insurance, registration charges and road tax is reimbursed proportionately.

​IDV stands for Insured's Declared Value (IDV). This is the present market value of a vehicle.
It is calculated by adjusting the current manufacturer's listed selling price of the vehicle with depreciation percentage as listed in the table below:

​Electrical accessories are any electronically powered accessories that are part of your vehicle. You can protect electrical accessories, which are not manufacturer fitted, by paying an extra premium of 4% on the value of the item. The value of the item is as stated by you i.e. the insured.

Non-electrical accessories include anything from foot rests to seat covers, which are not manufacturer fitted. Protection for these can be achieved by paying an extra premium on the invoice value.

​Add-on covers literally add extra protection and cover benefits to your policy. They help to customise your policy based on your requirements.
You can opt for any one of these add-on covers to get more comprehensive coverage:

• Total Cover
• Nil Depreciation
• Voluntary Deductible

​Voluntary deductible is an amount that you agree to pay towards a claim before the insurance company picks up the balance. It is a fixed and minimum amount that you declare to pay when you make a claim. This amount is inversely proportional to your premium. The higher your Voluntary Deductible amount, the lower is your premium.

For example, if your claim amount is Rs. 20,000 and the voluntary deductible is Rs. 3,000 then you have to bear the first Rs. 3,000 and the claim will be worth Rs.17,000.

Your deductible amount will differ as per the Cubic Capacity (CC) of your vehicle.as mentioned in pvt car
You may also opt for a higher deductible over and above the compulsory deductible (GR-40) amount. In this case, we will award you with a suitable discount based on the following table.as mentioned in pvt car

  *Own Damage premium

This add-on cover entitles you to get 100% repayment on the depreciated parts (other than tyres and tubes) at the time of claim settlement. You can opt for a Nil Depreciation Cover when you get a new car insured or at any subsequent renewal, so if you haven't got one right now, you should probably consider it!

By paying a minimal, additional charge on your premium, you can benefit in the following ways:

• Avail repairing costs of fiber glass, rubber, tyres, batteries, air bags, nylon, and plastic parts

Please note that we cover only private cars and two wheelers, with a maximum of two claims in one policy period. This cover is applicable only for select make and models that are not older than two years.

​Why not! You can easily get a cover for newly fitted accessories once you send us a written request, and share the complete details of the accessories. You will also need to pay an extra premium to get these insured.

• Insured Declared Value or IDV (present market value of the vehicle)
• Cubic Capacity (CC) of the vehicle
• Place of registration (Zone A / Zone B)
• Type of model
• Age of the vehicle
• Type of cover - whether you want comprehensive or third-party cover only
• Add-on covers chosen by you

• Credit Card​
• Netbanking
• Debit Card using ATM PIN
• Debit Card using 3D secure

As soon as any damage or loss occurs to the vehicle, regardless of the hour, we recommend that you call our helpline numbers immediately.

Toll Free: 1800 3009

You can also directly register your claim online. Click here to download the form. 

• Completed claim form
• Proof of Insurance - Policy / Cover Note copy
• Copy of Registration Book
• Copy of Driving License
• Police Panchanama / FIR (In case of third-party property damage/ death / body injury)
• Repair bills and payment receipts after the job is completed
• Any other document as required by the insurer
  

• Original Certificate/Policy Document
• Original Registration Book, with Theft endorsement from concerned RTO, and tax payment receipt
• Previous Insurance Details
• Policy number
• Insuring office / company
• Period of insurance
• All the sets of keys/service booklets/Warranty card
• Police Panchanama / FIR and final investigation report/JMFC report
• Acknowledged copy of letter address to RTO intimating theft and making vehicle "NON-USE"
• Any other document as required by the insurer

​You should immediately report to the nearest police station in case there is damage to any third-party property, bodily injury to third party or self, or theft of the vehicle.

​You should immediately report to the police before registering any claim. A delay in reporting will affect your claim, as an insurer could deny liability.

​Cashless Claim: A cashless claim is one, where physical cash does not exchange hands during the settlement of the claim. We, the insurers, will pay the repair charges of the vehicle directly to the garage.

However, this is possible only if the garage is part of our listed network of garages.

Non-Cashless / Reimbursement Claim: This type of payment or settlement occurs when you choose a garage that is not part of our network. In this case, you need to make the complete payment to the garage at the time of the repairs. Later, you can get this amount reimbursed by submitting the original bills and payment receipts to our office.

​If the damage to the vehicle is minimal, it is always a good idea not to make a claim. This will help you to benefit from the No-Claim Bonus (NCB) for every claim-free year.

If you don't make any claim on your insurance policy for a few years, the NCB can reduce your premium cost to half the price. In fact, it could very well be the case that the amount you spend on small repairs occasionally is lesser than the amount you stand to lose as No-Claim Bonus.

​You can cancel your claim by calling our

Toll Free: 1800 3009

If the repair cost of your vehicle (in case of an accidental loss or damage) is more than its current value, it is known as contractive total loss.
​

​Yes!
If the event of loss or damage took place during the policy period, you will be eligible for the claim even after the policy has expired.